White Labeling

Customize the widget appearance to match your brand — colors, logo, and powered-by badge.

Customizable Elements

Primary Color

Controls the chat bubble, header, and user message colors.

#f26522

Logo

Displayed in the chat header next to the entity name.

Position

Place the chat bubble on the bottom-left or bottom-right.

bottom-rightbottom-left

Powered By

Show or hide the "Powered by Reechdesk" badge.

poweredBy=true / false

Per-Entity Branding

Each entity can have its own colors, logo, and support email. The widget automatically loads the branding for the entity specified in HelpdeskProvider.

tsx

// CashMatrix widget → orange theme
<HelpdeskProvider entityId="cashmatrix">
  <ChatWidget />
</HelpdeskProvider>

// PaySorta widget → blue theme
<HelpdeskProvider entityId="paysorta">
  <ChatWidget />
</HelpdeskProvider>

Override via Props

You can override entity branding with widget props:

tsx

<ChatWidget
  primaryColor="#2563eb"     // Override entity color
  entityName="Custom Name"   // Override entity name
  logoUrl="/my-logo.svg"     // Override entity logo
  poweredBy={false}          // Hide "Powered by Reechdesk"
  position="bottom-left"     // Change position
/>

White-label plan

White labeling (hiding the "Powered by Reechdesk" badge) is available on the Professional plan and above. See Pricing for details.